Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.theartisans.co.nz.

Personal information

During your visit to The Artisans we collect certain information including your IP address, time zone, web browser, and some cookies. We can track the pages you visit on the website, how you were referred to our website, and search terms you may have used.

When you order something through The Artisans, as part of your order we are supplied information including your name, billing and shipping address, payment information, email, and phone.

How does The Artisans use this information?

We use the information we collect while you’re exploring our site to understand the types of things you’re looking for and how we can improve the experience in the future. We also use this as part of our behavioural advertising.

We use the information we collect when you make the order to fulfil your order. We can also use it to communicate it with you and send advertising information if you have indicated you would like to receive this.

Sharing information

When we collect your browsing information and personal information, this is shared with third parties so we can use your information in the ways described above. We use Squarespace as our website host, where orders are placed. We use Google Analytics and Squarespace to monitor web pages viewed and referrals. We use Mailchimp as our newsletter platform of choice, and if you choose to be contacted in this manner, your information is automatically submitted here.

Behavioural advertising

When we track how you use our website, this information helps us with targeted advertising and marketing. We generally use Facebook, Instagram, and Google for our behavioural advertising campaigns.

Data retention

When orders are placed, this order information and the personal information you supply is retained. You are more than welcome to ask us to delete this information upon the completion of your order if you would like to. Contact us at theartisansnz@gmail.com for more information.